Answera

A KNOWLEDGE SHARING PLATFORM

Answera is a platform for sharing information and documents between both your customers and employees.

 

 

Since starting using Answera, incoming e-mails have decreased by 20%.
Lukáš Spurný, T-Mobile CZ, Satisfied customer
Známka spokojenosti

 

A well-informed customer is a happy customer!

What if your customers could get their answers before being able to finish the sentence? Answera provides relevant responses the instant customers start typing, thus omitting the tedious wait. Your customers will be happier and the load for your customer care centres will decrease!

  • Smart contact form with suggested queries
  • Integration into your website
Demo Answery

A fresh, modern knowledge base

Answera is a brand new take on Knowledge base solution aiming not only at your employees. Answera gives them all the information right when they need it. Answera saves time.
A comprehensive, intuitive, and user-oriented administration gives you full control over the system.

KB screenshot

See what is going on

Control and fine-tune with detailed reports and feedback.

Asses the behavioural patterns of your customers, i.e. how many users have not sent a full request, due to receiving a valid answer before finishing the query.

Answera graf

News

Contact us

Jan Vojik
Jan Vojík
tel.: +420 778 714 770
e-mail: jan.vojik@ibacz.eu